Please _do not_ attempt to remove LockDown Browser or perform any other restore methods We recommend the following steps to restore any default settings after a power down. Ignore any messages that may appear on your screen during this Keep holding down the power button until the computerĬompletely turns off. Or "beep" as the local drive heads are locked into transport position and the displayĭischarges during the power down. Usually there is a small "chirp", "click" Power button for 5 to 20 seconds or longer.
Once, it will likely be necessary for you to force a power down by holding down the To the proctor exit password, the only option is a power down.īecause many systems put the computer into suspension when pressing the power button The "Proctor Exit Password" to close LockDown Browser, or the system is not responsive If the "Student Early Exit" feature is not available, no proctor is available to enter (LockDownīrowser is a client web browser based on the same system components and settings thatĪlso makes up IE on Windows and Safari on Macs.) LockDown Browser layer or there are corrupted web links, which are blocked. Go to Canvas and click on 'take quiz' and thenĪgain log into respondus lockdown browser to attempt the quiz.Īns. When LockDown Browser appears to "freeze", it is commonly due to a dialog boxįrom other applications running in the background appearing underneath the secure If multipleĪttempts are allowed then after first attempt close the browser and log out using That whether they are allowed to take multiple attempts of quiz or not. For retaking the quiz on respondus, students should confirm with their instructor After taking the quiz, there is close sign on right hand side corner of the screen.Ĭlick on that and then sign out using your SJSUOne student id and password. On the new window that pops up click on "check for updates." Click on "Get Updates" Open Respondus and click on the "i" located on the upper left hand side corner.
What are the steps to update Respondus?Īns. Latest updates/versions and uninstall existing Respondus and reinstall using the following link: Please ensure that your OS (Windows or Mac) is up-to-date with the Quiz on Canvas or through the link. For functioning correctly, it is required for Respondus that latest versions of OS (Windows or Mac) must be installed and latest version You can download and install Respondus when you are going to take Respondus enabled What are the installation steps of respondus?Īns. Respondus can be installed from this link:
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